Chumy is a cosplay video community. Features may include profiles, video posts, likes, comments, follows, challenges, reporting, blocking, and other community interactions.
Scope of this policy
This Privacy Policy applies when you use Chumy, communicate with our support team, or otherwise interact with services that link to this policy.
By using Chumy, you understand that information may be processed as described here. If you do not agree with this policy, please do not use the service.
Information we collect
Information you provide
We may collect information you choose to provide, including:
- Account details such as username, display name, profile bio, avatar, and account preferences.
- Videos, captions, comments, challenge entries, and other content you submit.
- Messages and information you provide when contacting support or reporting a concern.
Activity and interaction information
We may process follows, likes, comments, challenge participation, views, reports, blocks, and similar interactions needed to provide community features and personalize your experience.
Technical information
We may receive basic device, app version, language, diagnostic, crash, and network information needed to maintain security, troubleshoot problems, and improve reliability.
Camera and photo permissions
Chumy may request access to your camera or photo library only when you choose to capture or select an avatar, cosplay video, or other media for a feature you are using.
We do not use these permissions to access your camera or photo library in the background. You can change permission access through your device settings.
How we use information
We may use information to:
- Create and maintain accounts, profiles, feeds, posts, comments, and challenge entries.
- Show relevant creators and content based on activity and preferences.
- Operate likes, follows, comments, reports, blocks, and other community tools.
- Respond to support requests and communicate important service information.
- Detect abuse, investigate reports, enforce our terms, and protect the community.
- Monitor performance, fix errors, improve accessibility, and develop service features.
- Comply with applicable legal obligations.
How information is shared
We do not sell personal information. We may share limited information in the following circumstances:
- With service providers that support hosting, diagnostics, moderation, security, customer support, or similar operations.
- When required to comply with law, legal process, or valid government requests.
- When reasonably necessary to investigate fraud, abuse, safety threats, or violations of our terms.
- As part of a merger, financing, acquisition, reorganization, or sale of assets, subject to appropriate safeguards.
- With your direction or consent.
Public content and community visibility
Your profile, videos, captions, comments, likes, challenge entries, and other interactions may be visible to other users depending on the feature and your available settings.
Do not post personal or sensitive information that you do not want others to see, save, or share. Other users may interact with or capture public content outside Chumy's control.
Retention and security
We retain information for as long as reasonably needed to provide the service, maintain account and community safety, resolve disputes, comply with legal obligations, and enforce agreements.
We use reasonable administrative and technical measures designed to protect information. No service can guarantee absolute security, and you are responsible for protecting access to your device and account.
Your choices
Depending on available features and applicable law, you may be able to:
- Review and update profile information in the app.
- Control camera and photo permissions through device settings.
- Remove content you have posted where deletion tools are available.
- Block users or report content and behavior.
- Request account deletion through available in-app controls or by contacting support.
Some records may be retained after a request when required for security, fraud prevention, legal compliance, or the protection of other users.
Children's privacy
Chumy is not directed to children below the minimum age required to consent to use of an online service in their jurisdiction. If you believe a child has provided personal information in violation of applicable requirements, contact us so we can review the matter.
Changes to this policy
We may update this policy as Chumy changes or as legal requirements evolve. When we make material changes, we may provide notice through the app or other appropriate means. The date at the top of this page shows when the policy was last updated.
Contact us
For privacy questions, requests, or concerns, contact: